8 Frequently FAQ
Welcome to raise questions about our products. Our technical team will give helpful answers accordingly.
Here are some examples of our FAQ with regard to Aibocn products.
Aibocn Power Bank 10,000mAh External Battery Charger
Question: What is the input voltage if you plug into a power outlet? 110 and 220v?
Answer: Input is 5V DC. It comes with a USB2 cable.
Question: I own this charger, but I’m paranoid that if I leave it on the charger (after fully charged) that it
will overcharge and break. Could this happen?
Answer: Never, the charger will automatically turn itself off for overcharge protection when it gets fully charged.
Question: Which port is the fast charing port? and, how can you tell?
Answer: You can see it in the photo that shows the back of the charger. Behind each port there is a little lightning bolt symbol.The port that has two lightning bolt symbols behind it is the faster port (5V/2.4A).
Aibocn 6.5 Feet MHL 11 Pin Micro USB to HDMI Adapter Cable
Question: Will this work for any Micro USB device (tab, phone) or is it only for the Samsung Galaxy line?
Answer: It only works with Samsung Galaxy 11 pin MHL enabled devices such as galaxy s5/s4/s3/note 2/note 3, galaxy tab 3 8.0/10.1/tab pro, galaxy note 8/note pro, do not fit any other devices.
Aibocn MHL Kit Universal MHL Micro USB to HDMI Cable
Question: Will this work for a boost max LTE phone
Answer: If your device is listed here (http://www.mhltech.org/devices.aspx) then it is MHL enabled, and the cable should work. If your device is not listed, then it is NOT MHL compliant, and NO cable will work.
How to purchase Aibocn Gift Certificates?
Gift Certificates are purchased just like any other item in our store. You can pay for them using the stores standard payment method(s). Once purchased the value of the Gift Certificate will be added to your own personal Gift Certificate Account. If you have funds in your Gift Certificate Account, you will notice that the amount now shows in the Shopping Cart box, and also provides a link to a page where you can send the Gift Certificate to some one via email.
How to Send Gift Certificates?
To send a Gift Certificate you need to go to our Send Gift Certificate Page. You can find the link to this page in the Shopping Cart Box in the right hand column of each page. When you send a Gift Certificate, you need to specify the following. The name of the person you are sending the Gift Certificate to. The email address of the person you are sending the Gift Certificate to. The amount you want to send. (Note you don’t have to send the full amount that is in your Gift Certificate Account.) A short message which will appear in the email. Please ensure that you have entered all of the information correctly, although you will be given the opportunity to change this as much as you want before the email is actually sent.
How to buy items with Gift Certificates?
If you have funds in your Gift Certificate Account, you can use those funds to purchase other items in our store. At the checkout stage, an extra box will appear. Enter the amount to apply from the funds in your Gift Certificate Account. Please note, you will still have to select another payment method if there is not enough in your Gift Certificate Account to cover the cost of your purchase. If you have more funds in your Gift Certificate Account than the total cost of your purchase the balance will be left in your Gift Certificate Account for the future.
How to redeem Gift Certificates?
If you receive a Gift Certificate by email it will contain details of who sent you the Gift Certificate, along with possibly a short message from them. The email will also contain the Gift Certificate Redemption Code. It is probably a good idea to print out this email for future reference. You can now redeem the Gift Certificate in two ways.
- By clicking on the link contained within the email for this express purpose. This will take you to the store’s Redeem Gift Certificate page. You will then be requested to create an account, before the Gift Certificate is validated and placed in your Gift Certificate Account ready for you to spend it on whatever you want.
- During the checkout process, on the same page that you select a payment method there will be a box to enter a Redemption Code. Enter the Redemption Code here, and click the Redeem button. The code will be validated and the amount added to your Gift Certificate Account. You can then use the amount to purchase any item from our store.
When problems occur，How to contact Aibocn for inquiries?
For any queries regarding the Gift Certificate System, please contact the store by email at email@example.com. Please make sure you give as much information as possible in the email.